Owner Frequently Asked Questions

  • Am I required to make my property available to Section 8?

    No, South Carolina real estate law does not require a homeowner to make their property available to Section 8 tenants.
  • Are you licensed?

    Yes, South Carolina real estate law does require that all property managers undergo 30 hours of education and pass a state exam to be licensed in the field of Property Management.
  • Can I reach you after hours?

    For important matters with clients and emergency issues that may arise with rentals, Momentum Rents (M.R.) can be reached after normal working hours. Simply leave a message on our main business line and someone will get back to you promptly. If it is not an emergency issue, your call will be returned the following morning.
  • Can you put the money directly into my account?

    Not only can we put the money into your account, but we do put it directly into your account every month. In fact, if the account information you provide us with is your mortgage loan account, then M.R. will be making your mortgage payment for you.
  • Do I get to see the lease or sign it?

    We are more than willing to provide clients with copies of leases whenever requested; however, licensed staff at M.R. will execute all lease documents and make copies available to clients and tenants via their online portals on our website.
  • Do you sell real estate too?

    M.R. does not currently engage in the direct sale of real estate; however, should you need any assistance with this we would be happy to connect you with someone in our vast network of real estate partners.
  • How and when do I get my checks?

    Although rent is due on the first of each month, M.R. currently allows tenants until the 5th without penalty, a common allowance within the industry. We then need five days for our account processing and bill payment, then all client draws will be issued by the 10th of each month. We recommend that you verify the due date of your mortgage payments and adjust them as needed to accommodate this schedule.
  • How is rent collection handled?

    Rent is collected electronically via electronic funds transfer through the tenant portals on our website. Any late notifications are sent automatically upon non-compliance with due dates.
  • How long of a lease do you sign?

    Our minimum and standard lease term is typically one year to allow us to stay abreast of market fluctuations and adjust as necessary to maximize income for our clients; however, we can accommodate shorter or longer lease terms should the need arise or to account for downturns in the market when longer lease terms might be desirable.
  • How much security deposit do you charge the tenant?

    The security deposit we charge each tenant is one month’s rent, which is credited towards the last month of occupancy, so long as everything is in order during the move-out inspection, which will take place just prior to that last month.
  • How soon can you start managing my property?

    At the current time, we are taking new clients for immediate coverage and tenant placement. Typically, we do an analysis of the market in your area to determine the optimum rental rate, which takes about 24-48 hours since we visit the property, conduct an inspection of the premises, and compile the data and compare it to the mean rents in your area. We will remain in contact with you throughout this process.
  • What type of properties do you manage?

    Currently we are focused on single-owner, long-term residential rental properties. These can be single-family houses, condos, duplexes or other multi-family units.
  • What type of reports do I get and how often?

    We send out a report with each client draw of your investment property detailing any financial transactions that occurred the month.
  • Who holds the tenant security deposit?

    M.R. will hold the security deposit for new tenants that we screen and place. If we assume management of your property with a tenant already in place and you are holding that deposit it will be necessary for us to collect that deposit from you at that time. If you need to hold onto the deposit, we can make a note of it on the account and will notify you when those funds are needed.